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Wholesale Membership Program Terms & Conditions
a) Wholesale Shop is offered in the USA, USA territories, Canada, UK, France, Sweden, Belgium, Germany, Portugal, Spain, Netherlands and Italy
b) All Wholesale Orders will be mailed via USPS Priority or Express Mail, domestic & international, or by Wholesale Customer's ("Customer") prefered method by valid/active courier account and air bill (and customs forms where required) supplied to sprAngz via email. Shipping method and logistics to be confirmed prior to Invoicing.
a) Wholesale Shop order requests to be sent to sprAngz via Wholesale Orders Contact form or via email to listing item(s) and quantities desired.
b) All Wholesale Order requests managed and paid via Paypal Invoice only. Shipping method options and costs are calculated and provided for confirmation prior to Paypal Invoicing. Once shipping method is confirmed a Paypal Invoice is generated and sent via email. A PayPal account is not required. The PayPal Invoice will be sent to the email account used to submit the Wholesale Order request unless otherwise specified.
c) It is the responsibility of the Customer to check their email inbox, junk and spam folders for Invoices.
d) It is the responsibility of the Customer to retain an active email account, maintain access to their email account and contact sprAngz with any changes to their email account information.
a) Payment for Invoices are due immediately upon receipt. A reminder request for payment will be issued only once, within ten (10) business days after issuance of Invoice. If payment is not received within five (5) days of reminder, the order may be voided and Wholesale Shop ordering may be denied at sprAngz discretion.
b) It is the responsibility of the Customer to contact sprAngz via email if Invoice has not been received.
a) All major credit cards and debit cards accepted in USD funds only. Customers with a Paypal account can pay via available Paypal account funds.
b) Wholesale Payment Terms provided on Wholesale Shop.
a) Customers are wholelly responsible for their own bookkeeping, sales fulfillment, distribution, income taxes, sales taxes, compliance with their local sales regulations, duties, customs fees, VAT and the like.
b) sprAngz responsibility for Wholesale Orders ends upon shipment of order to the Customer.
a) Wholesale Shop products availability, pricing and any other changes will be updated on the Wholesale Shop and at the discretion of sprAngz. It is the responsibility of the Customer to check the Wholesale Shop for any updates or changes prior to ordering.
b) Orders exceeding five (5) boxes per individual item may require backordering.
a) All sales final.
b) Product(s) deemed defective can be returned for replacement only. Customers must contact sprAngz via email to submit the issue with photos and phone contact information. BEFORE returning product(s) to sprAngz, a sprAngz team member will contact the Customer within two (2) business days for confirmation of defect and resolution.
c) Items returned to sprAngz WITHOUT first obtaining confirmation and resolution may lose replacement consideration. At the discretion of sprAngz these items can be returned to the Customer, at the customer's expense, PLUS A $20 USD NON-REFUNDABLE HANDLING FEE PER BOX. A Paypal Invoice will be issued for payment prior to shipment. Return shipment will be voided and forfeited if payment is not received within five (5) business days of receipt of Invoice.
d) The return of Confirmed Defective items shipping costs to sprAngz is the responsibility of the Customer. Replacement Item(s) shipping costs to Customer will be paid by sprAngz.
e) Replacement Item(s) will be shipped AFTER Confirmed Defective Item(s) are received. No exceptions.
f) Confirmed Defective Item(s) must be returned to:
sprAngz, Po Box 1365, Daytona Beach, Florida 32115-1365
with tracking information emailed to:
a) Any deemed misuse of the sprAngz Wholesale Program will forfeit use at sprAngz's discretion.
last updated June 2017